M-Government: Mobile Technologies for Responsive Government and Connected Societies

“The report highlights the critical potential of mobile technologies for improved public governance, as well as for economic and social progress towards the achievement of the internationally agreed development agenda defined in the Millennium Development Goals (MDGs). The in-depth analysis of the prerequisites for m-government, its main benefits and challenges, the value-chain and the key stakeholders, and the checklist of concrete actions intended to sustain policy-makers in monitoring and updating their knowledge on m-government, and to draw on its implications for public sector governance, public service delivery, and smarter and more open government.” [direct quote]